Services

Jewellery Services Fit for the Royal Family

At REIGNE JEWELLERY, we can provide a professional jewellery repair and clean service at our Melbourne CBD store. In addition, we can assist people who want to sell their jewellery and need to know exactly how much its worth. We also offer flexible payment plans so that you can get your desired items without having to pay the total price upfront.

Personal Jewellery Shopper

Are you unable to visit our store? Fortunately, you can browse our beautiful collection remotely with our personal shopping service. Whether you’re looking to buy wedding jewellery or need suggestions for a gift for someone else, we can recommend styles and settings to replicate the in-store experience. Whether you’re interstate, overseas or just time-poor, we can make the shopping experience as efficient and seamless as possible. We look forward to helping you.

Gemstone Resetting

There is almost nothing more exciting than creating a stunning new piece of jewellery from one you already have. Whether it’s heirloom jewellery that you want to honour, a loose gemstone that you love, or diamonds in a ring that’s in an out-dated setting, our talented jewellers in the Melbourne CBD can reset the precious stone to create an entirely new design. We will collaborate with you to envision a new design to complement your special stone and merge the past with the future.

Cleaning, Repairs and Restoration

At Reigne Jewellery, we’re dedicated to keeping your jewellery in the best possible condition. You can bring your jewellery to our store in Melbourne during opening hours for complimentary cleaning as well as repairs. Our cleaning technique involves soft hand-cleaning, which is suitable for all types of gemstones and diamonds. Whether you need an engagement ring repaired or antique jewellery restoration, our store can get the job done and put your mind at ease.

There is no appointment required for our jewellery cleaning and jewellery repair service, and we look forward to you popping in and visiting us in store. In between visits, you can keep your jewellery clean by following these care instructions.

Our gold jewellery is protected against manufacturer’s defects for up to 12 months from the date of purchase. As all jewellery is prone to wear and tear overtime, you may at some stage need some repairs undertaken to your jewellery. Additional charges will apply for repairs made 12 months post-purchase. These charges will be discussed and agreed with you prior to servicing. It’s important to note that all repairs and alterations to your jewellery should be completed by our in-house jewellery fixer. External service or alterations will void any guarantee to the quality of the jewellery we sell.

We strongly recommend obtaining an insurance policy to protect the value of your jewellery from damage, loss or theft. This can also partially cover the cost of any jewellery repairs that you might require.

Selling your jewellery

We know that sometimes the time comes to sell your jewellery for a variety of different reasons. It’s important to obtain expert advice in relation to all the elements of your jewellery so that you know exactly what it is worth. Visit us in-store so we can inspect your jewellery and give you an evaluation of your items on the spot. We’re also able to on-sell your jewellery pieces where appropriate and make sure you obtain the best price possible.

Lay-by

Our lay-by service enables you to secure your beautiful piece of diamond and gold jewellery while paying it off at a pace suitable to you. Take the financial burden out of the equation and pay in instalments according to your own personal budget. A small deposit of 20% is all that’s required for your first instalment.

Make an appointment

Our jewellery services are available Monday to Thursday from 10am to 5.30pm, Friday 10am to 6pm, and Saturday 11am to 5pm. We’ll do our best to help you when you walk in our door.

Time poor? In a rush? Want to shop on your lunch break? Arriving from interstate? If you want to make sure that we are available to you at a specific time, please email us with your preferred time.

join the
reigne community

be the first to hear our news & discover
our latest collections