Services

Personal Jewellery Shopper

Unable to visit our store? Browse our beautiful collections remotely with our personal shopping service. Whether you’re looking for jewellery for yourself or a gift for someone else, we can recommend styles and settings to replicate the in-store experience. Email us or call us on 03 96399566. Whether you’re interstate, overseas or just time-poor, we can make the shopping experience as efficient and seamless as possible. We look forward to helping you.

Gemstone Resetting

There is almost nothing more exciting than creating a stunning new piece of jewellery from one you already have. Whether it’s heirloom jewellery that you want to honour, or a loose gemstone that you love, or in an outdated setting, our talented jewellers can reset the precious stone to create an entirely new design. We will collaborate with you to envision a new design to complement your special stone. Merge the past with the future.

Cleaning, Repairs and Restoration

At REIGNE Jewellery we are dedicated to keeping your jewellery in the best possible condition. Please feel free to bring your jewellery to our store during opening hours for complimentary cleaning. Our technique involves soft, hand-cleaning which is perfect for all types of gemstones and diamonds. There is no appointment required for this service and we look forward to you popping in and revisiting our store. In between visits, you can keep your jewellery clean by following these care instructions.

Your REIGNE jewellery is protected against manufacturer’s defects for up to 12 months from the date of purchase. As all jewellery is prone to wear and tear overtime, you may at some stage need some repairs undertaken to your jewellery. Additional charges will apply for repairs made 12 months post purchase. These charges will be discussed and agreed with you prior to servicing. It is important to note that all repairs and alterations to your REIGNE jewellery should be completed by our store. External service or alterations will void any guarantee to the quality of the jewellery we sell.

We strongly advise obtaining an insurance policy to protect the value of your jewellery from damage, loss or theft.

Selling your jewellery

We know that sometimes the time comes to sell your jewellery for a variety of different reasons. It’s important to obtain expert advice in relation to all elements of your jewellery so that you know exactly what it is worth. Visit us in-store so we can inspect your jewellery and give you an on the spot evaluation of your items, no appointment necessary. We are also able to on-sell your jewellery pieces, where appropriate, and make sure you obtain the best price possible.

Lay-by

Our lay-by service enables you to secure your beautiful piece of jewellery, while paying it off at a pace that is suitable to you. Take the financial burden out of the equation and pay in instalments according to your own personal budget. A small deposit of 20% is all that is required as your first instalment. 

Make an appointment

We are open Monday to Thursday from 10am to 5.30pm, Friday 10am to 6pm and Saturday 11am to 5pm. We will always be available to help you when you walk in our door.

Time poor? In a rush? Want to shop on your lunch break? Coming from interstate? If you want to make sure that we are available to you at a specific time, please email us with your preferred time.

join the
reigne community

be the first to hear our news & discover
our latest collections